DELIVERY INFORMATION
We ship all orders through Royal Mail Tracked 24 service, Evri, and DPD.
- Express UK orders are dispatched with Royal Mail Tracked service. (1-2 days)
- Standard UK delivery are dispatched with Evri. (2-3 days)
- Express and standard deliveries for EU are dispatched with DHL/DPD.
- We ship within the United Kingdom, and selected EU countries.
- Orders placed before 8AM Monday to Friday will be processed & shipped on the same working day. You will receive your parcel within 2-3 working days (excluding holidays). For Highlands and Islands this could be an extra day.
- Orders placed on a Friday (after 8 AM), Saturday or Sunday will be dispatched on the following Monday (excluding bank holidays).
- Deliveries are made by Royal Mail, Evri or DPD Monday to Saturday.
- You can track your order on the following website https://www.royalmail.com/track-your-item#/
NOTE: Black Friday Shipping – Please allow an extra 3-5 days for processing, Express Shipping will be prioritised throughout this period.
*Please note that in the event of Royal Mail Strikes/Non-working times and adverse weather conditions, we cannot guarantee delivery times and we cannot refund any orders that have already been despatched/ordered, until they arrive with you. In the event of a lost/wrongfully delivered parcel, we will only be able resend the order.
If you have any queries regarding shipping outside of the UK, drop us an email at info@theessencevaultt.com.